Solutions

TAS United keeps you connected to your most valuable assets – Your Customers!

Bilingual
Answering
Our agents are expertly-trained to answer your calls in both English and Spanish languages fluently.
Answering
Services

Live answering, Message taking and delivery. Professional 24/7 support. Everything you need to stay connected to your customers and grow your business.

Virtual
Receptionist

No more holds, busy signals, or missed calls! We answer your calls 24/7, 365 days per year. We are an extension of your business.

Appointment
Scheduling

We handle your customers calls to schedule, reschedule, or cancel appointments. Plus, we’ll give them a reminder call before every appointment.

Secure
Technology

A powerful, secure text messaging and paging app. Ensure HIPAA compliance with this state-of-the-art technology.

Web Chat &
Live Chat

Real-time web chat support services between your customers and our live agents via your website.

Order Entry &
Processing

Boost sales by having a live agent answer product questions and place customer orders for your company.

IT Help
Desk

Tier-one level technical support to help your customers troubleshoot common problems to help alleviate call volume for your technical support team.

Medical
Answering

HIPAA-Compliant Medical Call Answering Services for doctors, hospitals, home health, dentists, and medical offices.

Product
Recall

Immediate broadcast and communication with your customers during recall situations

Disaster Backup/Recovery

Prevent communication disruptions with your customers in the event of a disaster such as hurricanes, tornadoes, earthquakes, major power outages, etc.

Two-Way
Radios

From hand-held radios and pagers to mobile devices and repeater towers we provide sell, service, and installation to meet your two-way radio needs.

What our clients are saying

Hear what customers just like you are saying about TAS United Puerto Rico’s call answering services. Use the contact button below to request a free quote and be TAS United’s next testimonial.

Deb Flores
Supervisor | Supply Chain Polymers | LyondellBasell Industries

“TAS United has demonstrated their commitment to service by providing us with detailed and timely responses to any requests that we have made of them. We really appreciate their efforts in supporting our business.”

Lina M. Sierra
Manager | 3C Vision Specialists, PA.

“TAS United is customer service at its best! Nothing is more important to me than the experience our patients have with our practice. TAS United processes all calls to ensure that every patient is heard. The telephone agents are professional and courteous and answer my patients’ calls in the manner I choose. I highly recommend…

Dave Schmidt
Frederick Air

“Partnering with TAS United not only helped save us money by outsourcing our call traffic, but enhanced our first impression with our customers. Beyond the ongoing and future savings, TAS United has allowed us to capitalize on more opportunities for new business. We have been able to eliminate significant time spent on the phones, and…