Product Recall Support
TAS United’s product recall services are here to support your business when you need it the most. Having a plan in place before a recall occurs helps to streamline the process – allowing you to immediately address customer concerns and ensure that your brand and reputation are not harmed.
When a recall occurs, your call volume will rise dramatically. TAS United’s crisis communication plan will go into action immediately, providing inbound and outbound phone support 24/7. Our team of professional agents can track calls, assist customers, and provide much needed information. We will work with you to compose a customized message and deliver it through phone messaging, mass emails, or mailers. We can also help you manage return requests and re-orders to maintain continuity for your business. We can also email shipping instructions or issue credits. This action plan is completely customizable to your business and situation.
There are countless reasons why a product may be recalled. At TAS United, we understand that your consumers are the most important aspect of your business and their safety is paramount. So, when unforeseen events occur, you can rest assured that TAS United has you prepared.
What our clients are saying
Hear what customers just like you are saying about TAS United’s call answering services. Use the contact button below to request a free quote and be TAS United’s next testimonial.
Deb Flores
Supervisor | Supply Chain Polymers | LyondellBasell Industries
“TAS United has demonstrated their commitment to service by providing us with detailed and timely responses to any requests that we have made of them. We really appreciate their efforts in supporting our business.”
Lina M. Sierra
Manager | 3C Vision Specialists, PA.
“TAS United is customer service at its best! Nothing is more important to me than the experience our patients have with our practice. TAS United processes all calls to ensure that every patient is heard. The telephone agents are professional and courteous and answer my patients’ calls in the manner I choose. I highly recommend…
Dave Schmidt
Frederick Air
“Partnering with TAS United not only helped save us money by outsourcing our call traffic, but enhanced our first impression with our customers. Beyond the ongoing and future savings, TAS United has allowed us to capitalize on more opportunities for new business. We have been able to eliminate significant time spent on the phones, and…
